Privacy notice
Privacy notice
A plain-English summary of how we handle data. Last updated July 2026. The Trust & Privacy page explains the architecture behind it.
Who we are
LUTYO Ltd is a privacy-first mobility intelligence company, registered in England & Wales, operating in the United Kingdom, Canada, and the United Arab Emirates. Contact us at info@lutyo.com.
Driver data — we cannot read it
Behaviour analysis runs on the driver's device. What reaches our servers is encrypted with keys only the customer holds, or anonymised so it carries no identity. We are cryptographically blind to a driver's personal data — there is no key on our side that can decrypt it.
Because of this design, we cannot access, disclose, or sell a driver's personal data, even if compelled. We can only disclose what we hold, and we do not hold it in readable form.
Customer account data
When a business becomes a customer, we hold basic account information — company name, a contact email, and industry — to run the service and communicate with you. We do not sell it.
Website data
If you send us a message, we use your details only to reply. Our analytics are cookieless: we measure aggregate traffic without tracking you across the web, so there is no cookie banner by design.
Where your data lives
Each customer lives in one region's isolated account — UK, US, Canada, or UAE. Data and key material do not cross regions.
Your rights
You can ask what data we hold about you, correct it, or ask us to delete it. Email info@lutyo.com and we will respond within the timeframe your local law requires.
This summary is provided for clarity and does not replace formal legal terms. For diligence, request our full data-processing documentation via info@lutyo.com.